Susie has told you that she feels uncomfortable being asked to answer questions in front of the others in the group. You have told Susie that you will not ask her to answer questions in front of the others. She can answer questions when she feels comfortable. You also tell her you will ask her questions a bit more privately so you can get some feedback from her.
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Susie responds:"That's the way I like it to be. I will answer your questions. It is just that I would rather do it in my own time. I don't like to appear as though I don't know something in front of the guys. I would rather think things through first then give the best answer I can." |
You have made Susie happy. This is just the way she likes to work in a group. If you have not answered the concerns about the instructional methods raised by the other clients then select the client from below. If you have answered each client's concerns, continue on to record the instructional methods you will use in the program.
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Answer Rob's concerns about the instructional methods. |
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Answer Garry's concerns about the instructional methods. |
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Record the details of the instructional methods selected for the program. |