Plan and deliver personal training

Instruct clients in fitness activities

Susie is told questions are important for group understanding

Susie has told you that she feels uncomfortable being asked to answer questions in front of the others in the group. You have told Susie that answering questions is an important way of you getting feedback about how the group understands what is meant to be happening in the program.

Susie responds:

"I know you need to see if the group understands what is required but I do not like being asked to answer questions in front of the others. I would prefer it if you came up with some other way of getting feedback from the group."

Points to consider

Forcing a person to learn in a way that they really do not feel comfortable with can lead to their dropping out of the program. People can learn in ways other than their preferred style but should not be forced to learn in ways that they do not like. You need to consider the range of instructional methods that are available to you and how they match the clients' preferred learning styles. Remember that, although a person may have a preferred learning style, they will be able to relate to a number of different instructional methods.

Tutorial hints

Have a look at the learning resources that describe the different types of instructional methods that can be used in teaching people how to participate in a fitness program. Make sure you understand the relationships between each instructional technique and the learning style to which it most relates.

Susie does not seem happy with your response to her concerns. She has a good point, though. There are more ways of getting feedback than asking people to answer questions in front of the whole group. What do you say to Susie to make her feel more comfortable in the program?

	Tell her not to be so silly, the others in the group are her friends and she should not be so shy.
	Tell her that she only needs to answer if she wants to and you will ask her questions a bit more privately.